Customer Service

πŸ“Œ 1. Terms & Conditions

Terms and Conditions

By accessing and using this website, you agree to comply with and be bound by the following terms and conditions:

  1. All products and services are subject to availability.

  2. Prices are listed in EGP (Egyptian Pounds) and may change without prior notice.

  3. Orders may be canceled or refused in cases of fraudulent activity or incorrect information.

  4. Customers are responsible for providing accurate shipping and contact details.

  5. Newrity is not liable for delays caused by courier services or unforeseen circumstances.

If you do not agree with these terms, please do not use our website.

πŸ“Œ 2. Privacy Policy

Privacy Policy

We value your privacy and are committed to protecting your personal information.

  • Information collected (name, email, phone number, address) is used only to process your orders and improve our services.

  • We do not sell or share your data with third parties, except when required to complete your order (e.g., shipping companies).

  • By using our website, you consent to our privacy practices.

For questions about your privacy, you may contact us at:
πŸ“§ Email: newrtisy@gmail.com
πŸ“± Phone: 01115399916
🏠 Address: Giza, Egypt

πŸ“Œ 3. Refund Policy

Refund Policy

At Newrity, customer satisfaction is our priority.

  • Items can be returned or exchanged within 14 days of purchase.

  • Products must be unused, in their original packaging, and in resellable condition.

  • Refunds will be processed within 7 business days after we receive the returned item.

  • Shipping costs are non-refundable and return shipping is the customer’s responsibility unless the item is defective.

For refund requests, please contact us at:
πŸ“§ newrtisy@gmail.com | πŸ“± 01115399916

πŸ“Œ 4. Shipping Policy

Shipping Policy

  • We currently ship within Egypt.

  • Delivery usually takes 2–5 business days depending on your location.

  • Shipping fees will be calculated at checkout.

  • Customers must provide accurate address and phone details for smooth delivery.

For any shipping inquiries, contact us at:
πŸ“§ newrtisy@gmail.com | πŸ“± 01115399916 | 🏠 Giza, Egypt